febrero 08, 2010

Like it happens with movable telephony, it should be possible to change of ADSL’s provider without having to change your personal or office’s email.

Many users do not change of their ADSL‘s provider due to the fact that if they do it, they will loose their Personal or work email. Personal emails are equal that mobile number: a fundamental and necessary element, which different users do not want to lose when they change of ADSL supplier, since that will mean many annoyances and expenses, also possibilities of losing clients, contacts, friends, etc.

The ADSL’s providers should disclose within the price to which they offer their ADSL service, which part corresponds to the exclusive Internet connection service, which part to the given spaces for archives and web use and which part for are given for the different mailboxes they offer to their customers.

In that case customers should be able to change of ADSL’s providers and to maintain some of the services as the web space or the mailboxes paying the part of the price corresponding to such services. If users are able to do so this will favor the competition among the different ADSL providers and therefore reduce final prices.

Public Authorities should establish the corresponding norms to force ADSL providers to offer this price disclosure that would allow customer to change of ADSL’s provider without been forced to resign to their personal or work emails.

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